Timeline

Please email me if you have any problems with your order. I’d really like to help! April at simplycurlsco@gmail.com.

For a full refund, email me as soon you decide the product is not to your liking (up to 30 days please).  You will need to ship the items back to me. 

After 30 days, please ship the items back and you will receive 75% of the items purchase price as a refund.  

After 45 days, if you decide the product is not up to snuff, you will receive store credit for 75% of the purchase price, once your products have been shipped back.

Request a cancellation within 24 hours of purchase as long as I haven’t shipped your products yet. If I have shipped them you will need to return the products in new unopened condition to receive a full refund and cancellation.  

Condition of Return

Please return products in new or gently used condition. Simply Curls, Co. is tiny shop and trusts you that the product you would like to return just wasn’t your jam. 

Exclusions

Due to the costs associated with producing trial size bottles, they are not returnable or refundable. Thank you for understanding. 

All of my products are made from the most natural ingredients possible, they have their own natural smells which are masked by organic essential oils if lavender or sweet orange scents are chosen.  Unscented products are not returnable or refundable simply because you do not find the natural odor pleasant.  Examples: Unscented Flaxseed Hair Gel smells like bread,unscented Simply Defined smells chemically like aloe vera, and unscented Simply Clean Shampoo smells bright like yogurt from the natural fermentation process used to preserve it.